What The Media Says
“Troncossi is very effective, mainly because they are straightforward and forthright and work hard at getting back to reporters at short notice and providing reasonable responses to questions, even late at night, where some other PR firms and in-house company PR people seem to think their jobs end at 5 p.m. This helps to build up a decent relationship of trust and means that if she (Elizabeth Tee) tells you that a story does not hold water, you will probably believe her. That is not always the case with other agencies. Nor does Troncossi complain when a press release does not get reprinted word for word. They understand that the news media has to make judgments about newsworthiness, not the PR person. When mistakes are made - and it happens - you can usually sort them out quickly and efficiently with Troncossi rather than ending up in a hostile situation.”
Bill Zuill, Editor, The Royal Gazette
"There is, to my understanding, only one professionally-sanctioned public relations company on the island. To gain that distinction from the London-based Chartered Institute of Public Relations, Troncossi Public Relations had to agree to adhere to a certain code of practice. Written into that code is the requirement that all work undertaken "is at all times legal, decent, honest, ethical and truthful...... What so-called professionals often miss is that I am not obliged to write about anything. In such situations I consider it a real pity that they all don't at least pretend to adhere to the Troncossi code - especially those who represent worthy institutions or charities."
Heather Wood, News Reporter, Mid Ocean News
“It has been really interesting working with the ladies at Troncossi. I've always found them to be cooperative and whenever we ask them to make things better they make the bend. They are not intrusive, always helpful."
Roy Richardson, news reporter, VSB TV
“…We have been delighted to see the hospitals, through Troncossi, being proactive in letting the media know what is going on and what is new….”
“…Getting hold of the right person at the hospital for a particular story used to be a real challenge. With Troncossi as the facilitator, this has now become much easier…”
“…We are confident that with the hospitals’ public relations machinery working as smoothly as it now is, we would be able to get timely comments from the relevant people involved...”
Jonathan Kent, News Editor, Mid Ocean News
“I talk to Troncossi every day, sometimes as many as 20 times. Running a busy newsroom I know I can rely on the Troncossi team to respond immediately to all of our queries. It is a comfort to know there is always someone to try and get us what we need. It is the only public relations office in Bermuda where we always speak to a live person. I cannot recall ever having to talk to an answering machine there.
“The consultants are consummate professionals. They get back to us when they say they will, understand our deadlines and how we work. I would unreservedly recommend them. They make my life easier.”
Cathy Stovell, News Editor, The Royal Gazette
“I would like to take this opportunity to thank Troncossi Public Relations for the availability of hospital spokespeople as well as your innovative way of dealing with the press. Events such as the media think tank and the numerous exclusive interviews that you offered to Fresh TV, proved to be extremely helpful to me in my task of ensuring that the public was informed of all the health and hospital issues – both good and bad.”
Julie Matthews, News Director/Anchor, Fresh TV
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